Responsible Gaming

Introduction

At Terrace Cafe, we believe that online gaming should be enjoyable entertainment only. Gambling is never a reliable way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting the wellbeing of all our visitors.

Remember: Only gamble with money you can afford to lose, and never view it as an investment or income source.

Age Verification

In New Zealand, you must be 18 years of age or older to participate in online gambling activities. This is a legal requirement designed to protect minors from gambling-related harms.

If you are under 18, please do not access gambling services. Parents and guardians are encouraged to use parental controls and monitoring tools to prevent underage access.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover money you've lost
• Hiding gambling activities from family, friends, or partners
• Using gambling to escape stress, anxiety, or negative emotions
• Borrowing money to gamble or to pay gambling debts
• Neglecting work, study, family, or social responsibilities
• Experiencing mood swings related to gambling wins or losses
• Feeling restless or irritable when not gambling
• Unsuccessful attempts to reduce or stop gambling
• Lying to others about the extent of your gambling

If you recognize any of these signs in yourself or someone else, it's important to seek help immediately.

Self-Help Tools

Most reputable online casinos offer built-in tools to help you manage your gambling responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a cap on the amount you're willing to lose during a gaming session
• Reality Checks: Receive periodic notifications reminding you how long you've been playing and how much you've spent
• Time-Out (Cool-Off): Take a break from gambling for a set period (typically 24 hours to several weeks)
• Self-Exclusion: Voluntarily exclude yourself from gambling sites for a longer period (typically 6 months to 5 years)

We encourage you to use these tools proactively to maintain control over your gaming activities.

Support Organizations in New Zealand

If you or someone you know is struggling with problem gambling, help is available:

• Problem Gambling Foundation (PGF)
  Helpline: 0800 664 262 (free and confidential)
  Website: www.pgf.nz
  The PGF is New Zealand's primary support service for problem gambling.
• Gambling Help Online (Australasian service)
  Website: www.gamblinghelponline.org.au
  Offers counseling and support across the region.
• Samaritans Aotearoa New Zealand
  Helpline: 1800 726 666 (24/7, free call)
  Website: www.samaritans.org.nz
  Provides crisis support and emotional assistance.
• GamCare (UK-based, online support)
  Website: www.gamcare.org.uk
  Offers free counseling and support via webchat and phone.
• GamStop (UK-based, self-exclusion scheme)
  Website: www.gamstop.co.uk
  A national self-exclusion service that blocks access to UK-regulated gambling sites.

All these services are confidential, non-judgmental, and staffed by trained professionals who understand problem gambling.

Call to Action

If you believe you have a gambling problem, please reach out for help today. Recovery is possible, and support services are available to assist you and your family.

Don't wait for the situation to worsen. Contact the Problem Gambling Foundation on 0800 664 262 or visit www.pgf.nz for confidential support.

Your wellbeing is our priority. Terrace Cafe is committed to providing a safe and responsible gaming environment.